Persona

Overview

Integrate Persona identity verification into the workflow. Manage the full inquiry lifecycle (create, update, approve, decline, review, resume, expire, redact), generate one-time verification links and PDF summaries, manage accounts including CSV bulk import, run watchlist and adverse media reports, review cases, retrieve verifications and documents, and discover inquiry templates.

How to automate Persona with SteelEngine

1. 01

   Create a free account

   Sign up at steelengine.com in seconds. No credit card required. Your workspace is ready immediately.

2. 02

   Add a Persona block

   Open a workflow, drag a Persona block onto the canvas, and paste in your Persona API key.

3. 03

   Configure, connect, and run

   Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Persona automation is live.

Supported tools

26 Persona tools available in SteelEngine

• Create Inquiry

  Create a new identity verification inquiry from an inquiry template. Returns the created inquiry, which can then be completed by the individual via a one-time link.

• Get Inquiry

  Retrieve a single identity verification inquiry by ID, including its status, collected fields, and decision timestamps.

• List Inquiries

  List identity verification inquiries, optionally filtered by status, account ID, reference ID, or creation date range. Results are cursor-paginated.

• Update Inquiry

  Update an inquiry’s note, fields, tags, or redirect URI. Only the provided values are changed.

• Approve Inquiry

  Approve an identity verification inquiry. Approving prevents further progress on the inquiry and triggers any associated workflows and webhooks.

• Decline Inquiry

  Decline an identity verification inquiry. Declining prevents further progress on the inquiry and triggers any associated workflows and webhooks.

• Mark Inquiry for Review

  Mark an identity verification inquiry for manual review, moving it to the needs_review status.

• Resume Inquiry

  Resume a pending or expired inquiry, creating a new session so the individual can continue verification. Returns a session token.

• Expire Inquiry

  Expire an in-progress inquiry, invalidating its sessions and one-time links so the individual can no longer continue it.

• Generate Inquiry Link

  Generate a one-time link for an inquiry that the individual can open to complete their identity verification.

• Print Inquiry PDF

  Download a PDF summary of an inquiry, including its collected information and verification results.

• Redact Inquiry

  Permanently delete all personally identifiable information collected by an inquiry, for example to honor a data deletion request. This cannot be undone.

• Create Account

  Create an account that represents an individual in Persona. Accounts consolidate inquiries, verifications, and reports for the same person.

• Get Account

  Retrieve a single account by ID, including its reference ID, fields, tags, and status.

• List Accounts

  List accounts in your Persona organization, optionally filtered by reference ID. Results are cursor-paginated.

• Update Account

  Update an account’s reference ID, country code, fields, or tags. Only the provided values are changed.

• Import Accounts (CSV)

  Bulk-import accounts into Persona from a CSV file. Returns an importer whose status can be polled until processing completes.

• Redact Account

  Permanently delete all personally identifiable information stored on an account, for example to honor a data deletion request. This cannot be undone.

• List Cases

  List manual review cases, optionally filtered by status, account ID, or reference ID. Results are cursor-paginated.

• Get Case

  Retrieve a single manual review case by ID, including its status, resolution, and assignee.

• Create Report

  Run a screening report (watchlist, adverse media, or politically exposed person) against an individual by name or search term.

• Get Report

  Retrieve a single screening report by ID, including its status, match results, and full type-specific attributes.

• List Reports

  List screening reports, optionally filtered by account ID or reference ID. Results are cursor-paginated.

• Get Verification

  Retrieve a single verification by ID (government ID, selfie, document, database, and more), including its status and the checks that ran.

• Get Document

  Retrieve a single document by ID (government ID, generic document, and more), including its processing status and uploaded files.

• List Inquiry Templates

  List the inquiry templates in your Persona organization, to discover template IDs for creating inquiries. Results are cursor-paginated.

Frequently asked questions